Privacy Policy
Skin & Sculpt respects your privacy and is committed to protecting your personal data. This privacy notice will inform you as to how we look after your personal data and tell you about your privacy rights and how the law protects you.
Important Information and Who We Are
Purpose of this Privacy Notice
This privacy notice aims to give you information on how we collect and process the personal data you provide when you visit our clinic, visit our website, make an appointment by telephone, email or social media.
Access to this website is not intended for children and we do not knowingly collect data relating to children.
Controller
Skin & Sculpt is the data controller and responsible for your personal data.
Contact Us
Full name of legal entity: Skin & Sculpt
FAO: GDPR Owner
Email address: bookings@skinandsculpt.uk
Postal address: Claremont House, 70-72 Alma Road, Windsor, SL4 3EZ
Telephone number: 07516 823006
You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.
Changes to the Privacy Notice and Your Duty to Inform Us of Changes
We reserve the right to amend this privacy notice at any time. Any changes we may make to our notice in the future will be posted on this page and, where appropriate, notified to you by email or SMS.
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
Third-Party Links
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.
The Data We Collect About You
Personal data, or personal information, means any information about an individual from which that person can be identified. We may collect, use, store and transfer different kinds of personal data about you including:
- Identity Data – includes first name, last name, age, title, and gender.
- Contact Data – includes billing address, delivery address, email address and telephone numbers.
- Transaction Data – includes details about payments to and from you and other details of products and services you have purchased from us.
- Technical Data – includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform.
- Usage Data – includes information about how you use our website, products and services.
Except for health information we do not collect any special categories of personal data about you. Nor do we collect any information about criminal convictions and offences.
If You Fail to Provide Personal Data
Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you. In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.
How Is Your Personal Data Collected?
We use different methods to collect data from and about you including through direct interactions (visiting our clinic, filling in forms, or corresponding with us by post, phone, email or otherwise) and automated technologies or interactions (cookies, server logs and similar technologies as you interact with our website).
How We Use Your Personal Data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data where we need to perform a contract with you, where it is necessary for our legitimate interests, or where we need to comply with a legal or regulatory obligation.
Generally we do not rely on consent as a legal basis for processing your personal data other than to send marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us.
Marketing
You will receive marketing communications from us if you have requested information from us or purchased goods or services from us or if you provided us with your details via our questionnaires or social media postings.
Third-Party Marketing: We will not share your data with third party companies or websites.
Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. We limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.
Data Retention
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Your personal data will be held for as long as you remain an active client at our clinic (we currently deem this to be one year from your last visit). After you cease to be an active client, we will still retain some of your details to ensure that we comply with our legal obligations and legitimate business interests.
Your Legal Rights
Under certain circumstances, you have the following rights under data protection laws in relation to your personal data:
- To request access to your personal data
- To request correction of your personal data
- To request erasure of your personal data
- To object to processing of your personal data
- To request restriction of processing your personal data
- To request transfer of your personal data
- To withdraw consent
If you wish to exercise any of the rights set out above, please contact us using the details provided above.
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive.
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.